If after selecting the USPTO SSO button, a user receives a message indicating that their account is locked, first check to see if their account is locked in the Learning Center. If it is, please have the user contact the (USPTO) Service Desk by phone at 2-9000 or by email (servicedesk@uspto.gov) and request help with the issue.

If your account is locked after selecting the USPTO SSO button, please contact the (USPTO) Service Desk by phone at 2-9000 or by email servicedesk@uspto.gov and request help with the issue.