| Support Category: User Account | Account Info Update Request |
| Specialist Notes: |
Full-Time USPTO employee's information is located on HR Connect.
For any information that is incorrect, such as Supervisor/Username/ Email /wrong unit/etc., send the SR below:
If you feel it is necessary, escalate with the information requested below.
| Standard Response: |
Full-time employees that have incorrect information such as Supervisor Name, Email, Username, etc. in your Learning Center account will need to contact HR Connect Support, email to HRConnect_Support@USPTO.GOV
Please send them all of your information:
Name:
Username:
Department:
Email Address:
Supervisor Name:
Explain exactly what information is wrong and what needs to be updated.
Corrections should take no more than three weeks to populate and often happen much sooner.