Support Category:


Specialist Notes:


At the beginning of the training, users are presented with two completion options:

  • Standard Challenge
  • Knowledge Check Option


Standard Challenge: They will complete the course by going through the available missions, obtaining all tool statuses. They will need to answer all questions correctly in the missions to successfully obtain the missions’ associated tool status.


Knowledge Check Option: They will answer multiple-choice questions without completing individual missions. The course will be marked complete if they answer all the questions correctly.


If they fail the Knowledge Check path, they will need to complete the training as if they have chosen "Standard Challenge" completion path, which they will need to complete all the missions, and obtain all the tools statuses to successfully mark the training complete.


Please Note: If the select Knowledge Check path, they will not be able to view the dashboard/missions page unless they finish answering all 25 questions.

IMPORTANT!


If the user is experiencing difficulties moving the course to completion, please review other SRs within the Cyber Awareness Challenge (2026) CSAT folder depending on the path the user selected.


Standard Response: