Support Category: User Account | Inactive Account


Specialist Notes:


If a contractor has no account or their account is inactive


Standard Response:


We understand you requested your USPTO Learning Center login details. We tried to process this for you but found that there is an issue with your LC account. We can absolutely help to work with your USPTO LC Administrators to resolve this issue. They have asked us to gather the following pieces of information, please.

1. Confirm your USPTO government email address.


2. Are you a full-time employee or contractor?

3. What was the date you were hired?

4. Did you leave USPTO and come back recently? If so, what was the rehire date?

5. Any other details you can give us regarding your last access to the USPTO LC?