Support Category: User Account | Account Info Update Request Specialist Notes: If a user has requested a change and it has not happened yet. Please...

Support Category: User Account | Inactive Account Specialist Notes: If an employee has an Inactive account, gather details and escalate. Standa...

Support Category: User Account | Inactive Account Specialist Notes: If a contractor has no account or their account is inactive Standard Respon...

Support Category: User Account | No Account Specialist Notes: Verify if the user is a new hire if you cannot locate an account for him/her in the s...