Note the ADMIN does not want to be notified anymore with SSO problems.

Please have the user contact the (USPTO) Service Desk by phone at 2-9000 or by email (servicedesk@uspto.gov) and request help with the issue.

Thank you for contacting DOC USPTO CLC End-User Support!

Unfortunately, we are unable to reset your password here in Live Support as DOC USPTO now uses SSO to access the Learning Center. Please contact the (USPTO) Service Desk by phone at 2-9000 or by email servicedesk@uspto.gov and request help with the issue.

This would be a technical issue not a Learning Center issue. Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials (e.g., name and password) to access multiple applications.

Sincerely,