Support Category: ILT | Drop, VILT | Drop (select applicable)


Specialist Notes:


We are not able to drop a user, but the user may try to use the steps below to withdraw themselves. If the user does not have the option to withdraw themselves, please escalate.


Standard Response:


To withdraw yourself from your scheduled course, please use the steps below:

1. From your CLC Home Page, hover over 'Learning.'

2. From the dropdown menu, please click on 'View Your Transcript.'

3. Locate the course name on your transcript.

4. Click on the dropdown arrow beside the 'View Training Details' button to the right of the course name.

5. Click on Withdraw.

If you do not have the option to 'Withdraw', please let me know.