Support Category: ILT | Registration, VILT | Registration (select applicable) Specialist Notes: If a user claims they cannot find a virtual class o...

Support Category: ILT | Reschedule, VILT | Reschedule (select applicable) Specialist Notes: If a user comes in and needs to reschedule a course the...

Support Category: ILT | Drop, VILT | Drop (select applicable) Specialist Notes: We are not able to drop a user, but the user may try to use the ste...

Support Category: ILT | Completion Request, VILT | Completion Request (select applicable) Specialist Notes: If the user does not know the Class POC...